TERMS AND CONDITIONS, CONCEPT MARKETING FIRM

​

By purchasing, booking, or paying for any service ("Services"), Client agrees to be bound by these Terms.

​

NO REFUNDS. All sales are final. No refunds are issued for any reason, including dissatisfaction, non-attendance, or early termination.

​

CANCELLATION. Sessions must be cancelled or rescheduled at least 72 hours in advance. Sessions missed without 72 hours notice are forfeited in full, no credit issued. Retainer and subscription Services require 30 days written notice to cancel future billing. No refund is issued for any period already billed.

​

NO GUARANTEE OF RESULTS. Company makes no warranty or guarantee of any financial, business, or personal outcome. Results depend on factors outside Company's control, including Client's own implementation. Testimonials reflect individual results only. Client assumes full responsibility for decisions made as a result of any Service.

​

NOT PROFESSIONAL ADVICE. Services are business coaching and strategy only, not legal, tax, financial, or medical advice. Client should consult a licensed professional before acting on any recommendation.

​

LIMITATION OF LIABILITY. Company's total liability for any claim is limited to the amount Client paid for that Service. Company is not liable for indirect, incidental, consequential, punitive, or special damages, including lost profits, under any theory of liability.

​

INDEMNIFICATION. Client agrees to indemnify, defend, and hold harmless Company, its owner, and representatives from any claim, loss, or expense, including attorneys' fees, arising from Client's use of the Services or breach of these Terms.

​

INTELLECTUAL PROPERTY. All materials provided remain Company's sole property. Client receives a limited, non-transferable license for personal business use only. No redistribution or resale is permitted without written consent.

​

CONFIDENTIALITY. Each party agrees to keep the other's non-public information confidential, except as required by law.

​

DISPUTE RESOLUTION. Any dispute shall be resolved exclusively through binding arbitration in Georgia, on an individual basis only. Client waives any right to a jury trial or class action. The prevailing party recovers reasonable attorneys' fees and costs.

IN PERSON SALES. This No Refund Policy applies equally to purchases made at events, conferences, or locations away from Company's regular place of business.

​

GOVERNING LAW. These Terms are governed by the laws of the State of Georgia.

​

ENTIRE AGREEMENT; SEVERABILITY. These Terms are the entire agreement between the parties. If any provision is unenforceable, the rest remain in full effect. Company may update these Terms at any time; continued use constitutes acceptance.

​